Corporate Social Responsibility (CSR) Policy

Focusing on achieving economic, social, and environmental benefits for all stakeholders involved.

The Purpose

As a supplier to the government, Intrepid understands the standards and behaviours expected from us. We are fully committed to conducting our business as ethically as possible, respecting the law, and going beyond what is deemed compulsory so that in all we do we positively affect society as a whole.

This policy is part of our Quality Assurance System. It outlines how we deliver on the promise of being good corporate citizens.

Our policy focuses on achieving economic, social, and environmental benefits for all stakeholders involved. It is clustered around seven core areas where we believe we can achieve the greatest positive impacts and create value for all our stakeholders:

  • Equality and accessibility

  • Looking after our staff

  • Human rights

  • Environmental Sustainability

  • Supply chain

  • Community engagement and social value

  • Value

We adhere to the UK Corporate Governance Code underpinned by robust processes. We actively seek to be good corporate citizens by upholding the values of this policy, taking into consideration social value legislation in delivering goods and services and supporting key government corporate social responsibility policy areas such as diversity and inclusion, sustainability, prompt payment, small and medium-sized enterprise engagement, the Armed Forces Covenant, apprenticeships and skills development and addressing the gender pay gap.

Who we are and what we do

This policy applies to our company and all its branches. It applies to all employees and workers engaged by Intrepid and all third parties engaged by and representing or acting on behalf of Intrepid in whatever capacity.

About Intrepid

Intrepid collaborates with businesses of all sizes offering technical advice, development skills, and support, empowering them to execute their overall strategy. Our focus is on helping businesses overcome technology-related challenges, and our proficient team is committed to ensuring that no business is hindered by technology, irrespective of their expertise, experience, or background.

Founded in 2010, we provide custom technology solutions to achieve your business outcomes. Everyone needs to leverage technology, and we are your trusted advisor to ensure that you have the most effective technical solutions to do so. We provide custom technology solutions for the following 4 engagement types:

Advisory Services

Strategic guidance and fractional CTO capabilities, delivered when you need it

Project Delivery

Entrust us with delivering your custom technical project

Support Services

SLA-driven monthly services that provide support for your operations

Staffing

Augment your team’s capabilities with our staff’s expertise and skills

Hotline | Enabler | Advocate | Representation

Discovery & Scoping | Auditing & Due Diligence | Solution Implementation

Service Desk | Maintenance | Hosting

Graduate Academy | Staff Augmentation

Company Values

Own The Outcome

  • Embrace a Culture of Taking Responsibility for the Successful Delivery of Clear Outcomes

  • Our Goal is Not to Produce Outputs; It’s to Reach Definitive Outcomes.

Share Your Knowledge

  • Adopt a Culture of Learning and Gathering Knowledge & Experience

  • By Sharing, We Teach Others and Learn Ourselves at the Same Time.

Make Improvements

  • Build a Culture of Continuous Improvement

  • Those Who are Stagnant in Their Ways will be Left Behind

Mission & Vision Statements

Our Vision

To Ensure Anyone Can Move Above Technology Regardless of Their Skill, Experience, or Background

Intrepid wants to build a world where no one is held back from realising their dreams because they don’t know, don’t understand, or cannot access technology that could help them. People should be able to harness the benefits of technology regardless of their skill, experience, or background.

Our Mission

To Boldly Share Ideas and Realise Outcomes for our customers through clarity, ingenuity, and insight

The world needs a guide to boldly navigate through the technology landscape. They must be intrepid enough to confront complex technology challenges and bring new innovative approaches to tackle them. It is Intrepid’s mission to help our customers move above technology and realise their business outcomes and ideas.

Equality and accessibility

Promoting equal opportunities is fundamental to the ambitions and ethos of Intrepid. We welcome applications from those with as diverse a range of backgrounds as possible. All applicants are treated solely based on their abilities and all recruitment, selection, and training processes are free from discrimination on the grounds of the protected characteristics. When engaging with prospective applicants or their trade associations we will always act ethically and abide by the relevant legislation, such as the Bribery Act 2010.

All staff receive training in the subject of equality and diversity to ensure they live by our values. Our fully trained and vetted staff will treat all persons encountered in the course of their work with respect.

Some public contracts deliver services to service users with particular needs such as physical or mental disabilities, medical conditions, or other factors that place them in a vulnerable position. We will ensure that these service users are treated at all times with courtesy and that their dignity, safety, security, and well-being are always treated as a priority concern.

Our employees, those of our key stakeholders, and service users have the right to respectful treatment. We will not tolerate discrimination, harassment, or victimisation in the workplace or in connection with any services we provide. We expect our suppliers to provide the same commitment, including to their own employees. The Equality Act 2010 protects against discrimination, harassment, and victimisation.

For more information on our equality and accessibility policies please see our Equality, Diversity, & Inclusion Policy.

Looking after our staff

We are only as good as the people we employ. We aim to create a great place to work where everyone is treated with respect and fairness, feels valued, and can flourish. The opportunities we offer our staff give them a realistic scope to develop and progress.

The flexible nature of the markets we serve means we can offer jobs and income security to those who might otherwise struggle to find work.

All our staff, including temporary workers, receive an itemised and accurate payslip every time they are paid so that they can understand how their take-home pay is calculated.

We also provide every temporary worker with a handbook that includes a transparent breakdown and ‘one-page’ information sheet of the job role, day one rights, 12-week rights, benefits, pay structures/models offered, and a calculation of the take-home pay that they can expect to be received prior to completion of registration and deployment within a job role.

We regularly review the ‘one-page’ information sheet and staff handbook to update it, as necessary, on an annual basis or as changes to pay and/or benefits occur.

We will only provide temporary workers via payment methods that deduct PAYE tax and Class 1 ENIC in line with IR35/ITEPA legislation and HMRC requirements.

We will protect our employees with respect to health and safety and provide them with a safe place to work as far as it is reasonably practicable as outlined in our Health and Safety Policy.

We implement a formal health and safety management system based on ISO 45001 and achieving independent certification outlined in our Health and Safety Policy.

We commit to paying our staff and contractors a salary inline with current market salary bands which is above the real Living Wage.

We believe that the little things matter and therefore remuneration shouldn’t just be about your pay packet at the end of the month. Therefore we provide:

  • a company pension plan to help you invest for your future

  • employee private healthcare scheme through Vitality.

  • Cyclescheme and Techscheme - Opportunity to purchase bike/accessories and tech items through salary sacrifice schemes;

  • Electric Car Scheme - A salary sacrifice scheme helping our employees to make the switch to electric cars

We’re a small but growing team of experts which offers the right individuals room to grow whilst having support and guidance from the team.  We’re keen to develop talents with training and mentorship as required, with the freedom to take control of opportunities.

  • On the job mentoring and tuition through our performance management program

    • Access to training and certifications via our training program

One of the founding values of the company is a desire to achieve the right work / life balance and therefore while we work hard when we’re at work, we’re keen that our team strives to achieve the right work / life balance for individual circumstances. For some this is the flexibility where possible to work remotely, from a location of their choice, for others this is flexibility over the working hours, and for others this is holiday time. We endeavour to provide opportunities for everyone to achieve the right work/life balance for themselves, and are always striving to improve areas.

  • Regular company socials to suit all

Human rights

Our company is dedicated to protecting human rights and abiding by employment laws such as the Modern Slavery Act 2015.

We will ensure that our activities do not directly or indirectly violate human rights in the countries where we operate.

During recruitment, we look out for signs of labour exploitation and human trafficking and we take action if we have any doubts. The checks we carry out as part of our recruitment process would uncover practices typically associated with modern slavery such as the retaining of passports.

Since victims of slavery are likely to come into contact with healthcare providers, our staff receive training in the subject of human rights and can identify the signs of trafficking and refer the case to organisations that can provide support.

Our staff also receive training in safeguarding to help them better respond to the risks related to the health, well-being, and human rights of children, young persons, and adults at risk.

The greatest risk of slavery, child labour, human trafficking, and inhumane treatment lies in the employment of suppliers and contractors by Intrepid, where their work practices may be non-compliant. Therefore, we will only partner with reputable suppliers and will not enter into a business relationship with unethical businesses or oppressive countries.

For more information on our human rights policies please see our Modern Slavery Policy.

Environmental sustainability

Our company recognises the need to protect the natural environment.

We appreciate our impact on the environment may be relatively small but we strive to make a difference as we:

  • Reduce the amount of waste we produce, promote re-use and recycling

  • Dispose of any waste through licenced contractors

  • Save energy and water in office(s) and on client’s premises

  • Encourage staff to walk, cycle, and use public transport to get around

For more information on our environmental sustainability policies please see:

Supply chain

We aim to communicate with our suppliers in a fair and transparent way to establish mutually beneficial long-term relationships. We will remain in full compliance with the updated principles published in February 2017 on The Transparency of Suppliers and Government to the Public.  Where contractually required, we will provide full and prompt disclosure of accurate cost, revenue, and margin information (Open Book Accounting and Open Book Contract Management) in line with published guidance and the terms of each contract. Suppliers should expect us to publish agreed key performance indicators and conduct

Pursuant to this, [insert your company name] will not engage in bribery or corruption in any form and has a zero-tolerance approach to breach whether it involves private individuals or public officials.

We work in partnership with our key suppliers and insist that they behave ethically and adhere to the same high standards of professional behaviour as we do.

Organisations that provide critical goods or services to Intrepid are subject to appropriate due diligence. They are required to confirm they and their own supply chains are free from human trafficking and slavery.

We share this policy with our suppliers and expect them to communicate it to their employees and suppliers. We also encourage suppliers to develop their own CSR policies.

We have systems in place to ensure that organisations in our supply chain are paid on time. We will pay undisputed and valid invoices within 30 days. We operate a robust procedure for resolving disputed invoices promptly and effectively.

For more information on our supply chain policies please see:

Community engagement & social value

We work in collaboration with the Social Value Portal, an online solution that allows us to measure and manage the contribution that our organisation and supply chain makes to society, according to the principles laid out within the Public Services (Social Value) Act 2012. This allows us to report both non-financial and financial data for the work we do to contribute to our communities.

We are closely linked with The Begone Dull Care Foundation please see:

Value

We aspire to obtain value for every taxpayer pound and to be able to demonstrate that long-term value to the taxpayer. This means that our contracts are priced to offer sustainable value throughout their life, including when changes are needed. We work in good faith to resolve any disputes promptly and fairly during the life of a contract through good relationship management and, where appropriate, contractual dispute resolution mechanisms.

We use recognised industry practices in the delivery of recruitment services to, or on behalf of, all our contracting authorities.  We aim to continuously improve our services and bring innovation, ideas, and expertise to help Contracting Authorities address their strategic challenges and to support growth and prosperity in the UK.

Monitoring and review

The following procedure will be used to monitor this CSR policy:

  • CSR objectives and targets will be monitored by the designated responsible employee on a consistent basis. An update report will be provided to Intrepid executives quarterly.

  • Routine engagement and initiative retrospectives will flag any potential required CSR policy adjustments that will be immediately flagged up to executives for mediation.

This policy is reviewed at least annually (at the beginning of the fiscal year) or sooner if significant changes are made to ensure it is up to date with regulations and industry best practices.

The following procedure will be used during the review process for this CSR policy:

  • The Intrepid Head of Operations owns the review process of the CSR policy and will work with their team to independently review the policy before presenting their findings to executives.

  • A retrospective of the previous year’s CSR objectives and targets will be undertaken and any lessons learned will be applied to the CSR policy and objectives/targets determination process.

  • A complete review and read-through of the CSR policy by the Intrepid Head of Operations as part of their departmental kick-off presentation to executives at the beginning of the fiscal year. Intrepid executives have the opportunity to raise concerns and potential adjustments to the CSR policy.

  • CSR objectives and targets for the upcoming fiscal year will be agreed upon and employees will be designated with the responsibility of meeting those targets and objectives.

Signed by: Daniel Oreta / Chief Executive Officer

Signature: