Responsible AI Policy

At our organisation, we believe artificial intelligence should augment human capability, not replace human responsibility.

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AI Policy

Introduction

At Intrepid, we believe artificial intelligence should augment human capability, not replace human responsibility. Our AI solutions are designed to help organisations work more efficiently, make better decisions, and unlock new opportunities while maintaining high standards of security, transparency, and accountability.

We are committed to developing and deploying AI technologies responsibly, ensuring the systems we build operate in a way that benefits our clients, their teams, and wider society.


Human-Centred AI

Our AI solutions are designed to work alongside people. AI systems support human teams by automating repetitive tasks, improving access to information, and increasing productivity.

Human oversight remains an important part of the process. Outputs can be reviewed where appropriate, and accountability for decisions always remains with people, not the technology.


Transparency & Explainability

We aim to be clear about how AI is used within our solutions.

Where AI technologies are implemented, we make it clear:

  • When AI is being used

  • The intended purpose of the AI system

  • The role of human oversight

Where appropriate, we also aim to provide meaningful explanations of how AI-generated outputs are produced, helping organisations understand how AI contributes to their operations.


Fairness & Responsible Use

We are committed to identifying and mitigating bias in AI systems. We take reasonable steps to reduce the risk of unfair or discriminatory outcomes.

AI outputs may occasionally be inaccurate or incomplete. For this reason, important decisions should always involve appropriate human review and judgement.

We do not deploy AI in ways that are intended to cause harm, enable unlawful activity, or produce discriminatory outcomes.


Data Protection & Privacy

Protecting data is fundamental to responsible AI.

Our AI solutions are designed to respect data privacy and align with applicable data protection requirements. We take steps to ensure that:

  • Client data is handled securely

  • Access to data is appropriately controlled

  • AI systems are configured to minimise unnecessary data exposure

We do not use confidential client data to train AI models without explicit permission.

Where third-party AI providers are used, we implement appropriate safeguards to protect client data.


Security

Security is a core consideration in the design and deployment of our AI solutions.

We apply security best practices when building and configuring AI technologies to help protect systems, data, and outputs from misuse or unauthorised access.


Accuracy & Reliability

AI systems can provide powerful insights and automation, but like any technology they may occasionally produce inaccurate or incomplete outputs.

We continually monitor and improve our AI systems to enhance reliability and performance, and recommend appropriate human review where outputs are used for important decisions or external communications.


Accountability

Intrepid remains accountable for the responsible design, deployment, and governance of the AI systems we build.

We are committed to ensuring our AI solutions are used in a way that aligns with this policy and supports responsible outcomes for our clients.


Continuous Improvement

AI technology evolves rapidly. We regularly review our AI practices, governance processes, and technologies to ensure they remain responsible, secure, and aligned with emerging standards.

Our goal is to ensure that AI continues to deliver value while operating safely and ethically.